Exchanges and/or returns are not supported for CIVICA gear due to their customized uniform nature. Only damaged or incorrect decoration is up for discussion of an exchange or return, please contact Hot Tops Graphics directly to discuss this issue in question. CIVICA may offer the ability to exchange with them or do a buy-out on your order, but you must contact them directly and it is not a guarantee. Please make sure to utilize all resources for sizing your student as Hot Tops Graphics and CIVICA are not responsible for miss-selected sizes.